Rental Policies
Rental Policies:
- Our Rates and how we charge
Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.
Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 9:30 am and return it at 9:30 am the following day – this would be considered a one day rental. Extra charges will be applied if the vehicle is returned after 12:00 pm.
All rates quoted include unlimited mileage.
- Discontirved
There is a Levy of $5.00 per day for a maximum of 7 Days. The Client will drive on their valid foreign Driver’s License.
- Age and Licence Requirements
Drivers must be over 25 and under 75 years old. Each driver must have held a valid driving licence for at least three years – this licence must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well. Anyone over 75 should produce a Doctor’s certificate stating the physical condition.
- Extension of Hire
Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.
- Cancellation Policy
There is a Cancellation Fee of $50.00 US. Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.
- Fuel Policy
Vehicles are delivered with a little over ¼ tank of fuel ($25 – $30 US depending on the vehicle category), for which clients will be charged on delivery. The tank should be left as empty as possible on return.
- Car Seats
Child/booster seats are available for hire – $5.00 US + VAT per day.
- Extra Drivers
We allow 2 Drivers per vehicle without any extra charge. If a third driver is needed $5.00 US + VAT per day will be charged.
- Insurance
With our rate of hire, the vehicle is comprehensively insured except for a deductible of $1000.00 US in case of loss, accident or damage to the vehicles – regardless of fault.
- Credit Card Collision Coverage
Some credit card companies and internet sites offer collision coverage benefits. As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have. If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum $1000.00 US. We will then supply the documentation required to reclaim this payment from the company. Clients must have a valid credit card so we can authorize a security hold if deemed necessary.
The Excess Waiver is voided if the client has an accident, and must be purchased again for the rest of the hire.
- Additional Charges
Charges for hire, petrol, child seats and GPS units are subject to 10% VAT. Government taxes shown herein are subject to change without notice.
- Tyre Policy
Tyre damage is not covered by our Excess Waiver. Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore necessary that clients check the tyres carefully when the vehicle is delivered to them.
- Payment Methods
We accept payment by Visa, Mastercard, American Express credit cards. We also accept payment in cash (US or Barbados).
- Roadside Assistance
We offer a 24 hour roadside assistance service in case of emergencies – please phone 1-246-427-9531.