Rental Policies

• Our Rates and how we charge

  Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.

  Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 9:30 am and return it at 9:30 am the following day - this would be considered a one day rental. Extra charges will be applied if the vehicle is returned after 12:00 pm.

  All rates quoted include unlimited mileage.

• Barbados Driving Permits

  To drive in Barbados it is mandatory to obtain a Barbados driving permit, these may be purchased from our representative on delivery at a cost of $5.00 US each to be paid in cash. These permits are valid for two months ONLY.

• Age and Licence Requirements

  Drivers must be over 25 and under 75 years old. Each driver must have held a valid driving licence for at least three years – this licence must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well. Anyone over 70 should produce a Doctor’s certificate stating the physical condition.

• Extension of Hire

  Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.

• Cancellation Policy

  Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.

• Fuel Policy

  Vehicles are delivered with a little over ¼ tank of fuel ($25 - $30 US depending on the vehicle category), for which clients will be charged on delivery. The tank should be left as empty as possible on return.

• Car Seats/GPS Units

  Child/booster seats are available for hire - $5.00 US + VAT per day.

  GPS Units are also available for hire - $5.00 US + VAT per day.

• Extra Drivers

  We allow 2 Drivers per vehicle without any extra charge. If a third driver is needed $5.00 US + VAT per day will be charged.

• Insurance

  With our rate of hire, the vehicle is comprehensively insured except for a deductible of $750.00 US in case of loss, accident or damage to the vehicles – regardless of fault.

  An optional EXCESS WAIVER is available and recommended to cover this deductible. If this Excess Waiver is purchased, responsibility for the deductible is reduced to $$500.00 US. Upon return, one of our agents will inspect the vehicle, and determine if the vehicle has been returned in the same condition as it was received.

• Credit Card Collision Coverage

  Some credit card companies and internet sites offer collision coverage benefits. As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have. If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum $750.00 US. We will then supply the documentation required to reclaim this payment from the company. Clients must have a valid credit card so we can authorize a security hold if deemed necessary.

  The Excess Waiver is voided if the client has an accident, and must be purchased again for the rest of the hire.

• Additional Charges

  Charges for hire, excess waiver, petrol, child seats and GPS units are subject to 17.5% VAT. Government taxes shown herein are subject to change without notice.

• Tyre Policy

  Tyre damage is not covered by our Excess Waiver. Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore necessary that clients check the tyres carefully when the vehicle is delivered to them.

• Payment Methods

  We accept payment by Visa, Mastercard, American Express credit cards. We also accept payment in cash (US or Barbados).

• Roadside Assistance

  We offer a 24 hour roadside assistance service in case of emergencies – please phone 1-246-427-9531.

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